FAQs

Is SONLIFE drink alcoholic?

Our SONLIFE drink is 100% natural, it does not contain alcohol.

Only Swiss water, Swiss beet sugar and dried hibiscus flower (Karkadée).

Why use hibiscus flower from countries other than Switzerland?

The hibiscus flower which grows in Switzerland and mainly in Europe is unfortunately not edible.

The Karkadé hibiscus flower that we use to make our SONLIFE drink comes from different African countries.

Indeed, Karakadé needs a tropical climate to develop.

Vous-prétendez que SONLIFE est une boisson Swiss made. Toutefois, la fleur d’hibiscus comestible ne pousse pas en Suisse?

En effet, la fleur d’hibiscus que nous utilisons afin
d'élaborer les recettes de nos boissons SONLIFE, pousse dans les zones
tropicales à travers le globe notamment en Afrique, en Asie et en Amérique du
Sud.

Toutefois, nos boissons SONLIFE sont exclusivement
élaborées en Suisse et donc Swiss made comme la traduction Anglaise : fait en Suisse

Tout comme le chocolat Swiss made et élaboré avec du
cacao provenant de zones non Union Européen.

Does the drink contain any chemical additives or preservatives?

Our SONLIFE drink is pasteurized, it does not contain additives, preservatives or artificial colors.

Pasteurization ?

Pasteurization is a process where certain foods are quickly heated for a short time to kill bacteria that could make you sick.

Pasteurization keeps food safe without altering the nutrients it contains.

I have allergies and/or am intolerant, can I still consume your drink?

Yes of course, the development of our SONLIFE drink does not use any allergenic product or product commonly known to cause intolerance (gluten, lactose, theine or caffeine).

I am pregnant, then consume without risk?

The consumption of our SONLIFE drink does not present any risk for pregnant women.

In addition, rich in vitamin C and antioxidants, the hibiscus flower represents a real natural alternative that will accompany you throughout your pregnancy.

However, excessive daily consumption (more than 2 liters per day over a long period) of our SONLIFE drink could pose a minimal risk to your health.

Just like any consumable product, it's all about balance.

J'ai remarqué la présence de dépôt au fond de ma bouteille de SONLIFE, faut-il s’inquiéter ?

Il s'agit simplement d'un dépôt naturel, qui peut être dû aux changements de températures et au mode de vieillissement naturel de nos infusions SONLIFE.

En effet, toutes nos boissons sont naturelles. Par conséquent, avec aucun additif permettant d’éviter le vieillissement naturel et la présence de dépôt.
Alors, n'y voyez aucun signe d'altération, le dépôt peut même être synonyme de qualité.

Alors si vous apercevez un dépôt dans une de nos boissons, secouez-la, et dégustez la bien fraîche.

What payment methods are allowed?

You can pay via PayPal, Twint (Switzerland), Stripe which accepts AMEX as well as the majority of credit cards, Coinbase payments or Binance Pay.

All these means of payment are secure.

I didn't like your drink, how can I get a refund? Can I return my order?

We are sorry that our SONLIFE drink did not please you.

The return is possible, only if only one of the bottles has been opened and the others have remained intact.

Please inform us in advance by sending an email, specifying your order number, to the following address: contact@sonlife.ch

Return costs are your responsibility.

Thank you for consulting the general conditions of sale

How soon will I be delivered?

You will be delivered within 2-5 working days in Switzerland.